Our Refund Policy
PuppyBreeder.PRO provides a fair and transparent refund policy to ensure your satisfaction.
100% Satisfaction Guarantee
We're sure that you'll love our service. However, if you're not satisfied, we offer a generous refund policy designed to give you peace of mind when choosing PuppyBreeder.PRO for your online breeding program needs.
"Your satisfaction is our priority. If our platform doesn't meet your expectations, we offer a fair refund based on how long you've used our service."
Our Prorated Refund Structure (as of May 2025)
| Time Period* | Refund Percentage** | Notes |
|---|---|---|
| First month | 100% | Full satisfaction guarantee |
| Second month | 96% | 4% reduction from first month |
| Third month | 92% | 4% reduction |
| Fourth month | 88% | 4% reduction |
| Continued use | Decreases by 4% of total payment each month | Until minimum threshold reached |
* Refunds are processed within 7-10 business days of approval.
** Subject to change at any time.
How to Request a Refund
- Contact our support team – Email us at [email protected] with the subject line "Refund Request".
- Provide account details – Include your full name, email address associated with your account, and subscription start date.
- Explain your reason – While not required, your feedback helps us improve our service.
- Await confirmation – Our team will review your request and respond within 2 business days. Your logged email date will be used as the date of request.
Frequently Asked Questions
Still Have Questions?
Our team is here to help with any questions about our refund policy.
Need Help with Refunds?
If you have specific questions about our refund policy or need assistance with a refund request, please fill out the form below.